Repairs Overview
BSS is approved to carry out repairs and servicing for many of the leading multimedia equipment manufacturers and retailers, including Sony, Toshiba, Philips, Samsung, Jessops and John Lewis.
BSS & Sony Alpha Repairs
We are proud and very privileged to be able to offer extensive and professional repair services on the Sony Alpha DSLR cameras. The only independent repair agent in the UK authorised to repair and service these products, we want to ensure your experience with us is of the highest standards at all times.
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Sony Vaio Repairs
As a company BSS have been accredited for Sony products for the last 20 years, as one of the first repair agents now accredited for the Sony VAIO range we are proud and delighted to add yet another facet to our multi skilled repair operation. Bringing your laptop into a "Regional VAIO repair centre" ensures quality and dedicated experience in the Sony brand.
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BSS & NOISE
BSS are members of NOISE; National Organisation of Installation & Service Engineers. The first and only group of its kind in the UK, our membership consists of only the highest level of Manufacturers’ Authorised Service Centres which means our engineers are not only authorised to install and repair your products but have also received all of the relevant training to do so as well as having direct access to service information and original spare parts.
Warranty Solutions
We work directly with industry’s leading insurer Warranty Solutions, enabling us to offer a 10% discount on extended warranties for all consumer electronics. This offer is open to anyone, whether or not you have been a repair customer of BSS. You can either book through BSS or directly on their website www.warrantysolutions.co.uk/repairagent using our discount code WS202.
What Can we Repair?
Our engineers can repair all products within the browns goods industry providing spares are available including:
- LCD Televisions
- Plasma Televisions
- Rear Projectors
- CRT Televisions
- TV/VCR/DVD Combi units
- Digital Still Cameras
- DSLRs (Specialising in the SONY Alpha range)
- Digital Video Cameras
- HDD Video Cameras
- DVD Players
- DVD Recorders
- Blu-Ray Players
- DVD/VCR Combi units
- Hi-Fi Systems
- Home theatre / Home cinema systems
We'll come to you!
Wherever possible, our team of highly skilled field engineers and service support staff will carry out repairs in the customer's home.
Our service manager assesses all calls before call out to see if the problem can be resolved over the telephone without the customer incurring any costs. We will also pre-order any parts required to reduce repair times and to enable the repair to be completed during a single visit. We have developed repair kits for common faults to help us resolve most problems even more quickly and efficiently.
Can't find what you're looking for?
Call our customer helpline on 0121 789 9991 where our friendly staff will be happy to advise and answer any questions you might have.
